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Our Services

Evidence services designed for complex decisions.

Alpha International provides integrated research, assessment, monitoring, field data collection, analytics, and advisory services across Palestine. Our work supports international agencies, governments, NGOs, development programmes, and private-sector clients.

Research & Public Opinion

Survey research, public opinion polling, KAP studies, stakeholder research, mixed-method studies, and applied evidence generation for policy, programme, and strategic decisions.

Assessments & Diagnostics

Baseline, midline, endline, needs, vulnerability, institutional, capacity, market, and diagnostic assessments designed to establish evidence, identify gaps, and guide programme decisions.

Monitoring, Evaluation, Accountability & Learning

Baselines, midline and final evaluations, results measurement, indicator assessment, learning studies, monitoring frameworks, data-quality reviews, and decision-focused reporting.

Third-Party Monitoring & Verification

Independent monitoring and verification of programmes, activities, outputs, service delivery, distributions, infrastructure, and beneficiary-level results for donors and implementing partners.

Field Data Collection

Large-scale quantitative and qualitative fieldwork using trained field teams, CAPI systems, GPS-enabled data collection, household surveys, KIIs, IDIs, FGDs, observations, and structured verification.

CATI & Call Center Surveys

Telephone surveys, rapid assessments, tracking studies, customer research, population surveys, follow-up studies, and high-volume data collection through supervised CATI operations.

Market, Consumer & Brand Research

Market sizing, consumer insight, customer research, brand tracking, segmentation, feasibility research, product and service studies, and competitive intelligence.

Mystery Shopping & Service Audits

Structured customer-experience and service-quality assessments across banking, telecom, retail, automotive, food and beverage, healthcare, and other service environments.

Dashboards, Analytics & Reporting

Statistical analysis, data cleaning, visualization, dashboards, indicator reporting, decision-support tools, and clear analytical products for programme and management teams.

GIS & Spatial Analysis

GPS-enabled research, spatial sampling, mapping, geographic verification, service-access analysis, location-based monitoring, and spatial evidence for planning, targeting, and decision-making.

Integrated Delivery

From research design to decision-ready evidence.

Alpha can support a complete assignment or a specific component: methodology and sampling, instrument design, fieldwork, CATI, qualitative research, monitoring, data management, statistical analysis, dashboards, visualization, and final reporting.

Work With Alpha

Planning a research, evaluation, monitoring, or data assignment?

Share your Terms of Reference, RFP, programme brief, or research requirements and our team can help define an appropriate approach.

Key Services

We provide a wide variety of research services. Our services are fully tailored to our client’s needs, from design and the selection of appropriate survey and evaluation tools to execution. We are experienced in providing services that are both business to business (B2B) and business to customer (B2C), covering both front and end users. All projects are concluded with an in-depth report and at the request of the clients, we will also host a session in which the results will be presented.

Mystery Shopping

Independent service-quality assessments using trained evaluators, standardized audit tools, and digital reporting.

Alpha I

Dashboards & Data Analytics

Custom dashboards, statistical analysis, and geospatial intelligence that turn complex data into clear, decision-ready evidence.

Market & Consumer Research

Primary market intelligence that explains consumer demand, purchasing behaviour, market potential, and customer experience in Palestinian m

CATI & Call Center Surveys

High-capacity telephone research delivered through Alpha’s dedicated CATI call centre, with 45 trained in-house interviewers, scalabl

Field Data Collection

Large-scale, digitally managed fieldwork delivered through Alpha’s established network of approximately 250 trained field personnel a

Research & Polling

Full-cycle quantitative and mixed-methods research supported by probability sampling, large-scale field capacity, rigorous quality assuranc

Monitoring and Evaluation

Monitoring and Evaluation

Alpha International designs and delivers monitoring and evaluation services that help clients measure progress,

Third-Party Monitoring (TPM)

Third-Party Monitoring (TPM)

Alpha International provides independent Thi

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