Key Services
We provide a wide variety of research services. Our services are fully tailored to our client’s needs, from design and the selection of appropriate survey and evaluation tools to execution. We are experienced in providing services that are both business to business (B2B) and business to customer (B2C), covering both front and end users. All projects are concluded with an in-depth report and at the request of the clients, we will also host a session in which the results will be presented.
Mystery Shopping & Service Audits
Independent service-quality assessments using trained evaluators, standardized audit tools, and digital reporting.
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Dashboards & Data Analytics
Custom dashboards, statistical analysis, and geospatial intelligence that turn complex data into clear, decision-ready evidence.
Market & Consumer Research
Primary market intelligence that explains consumer demand, purchasing behaviour, market potential, and customer experience in Palestinian m
CATI & Call Center Surveys
High-capacity telephone research delivered through Alpha’s dedicated CATI call centre, with 45 trained in-house interviewers, scalabl
Field Data Collection
Large-scale, digitally managed fieldwork delivered through Alpha’s established network of approximately 250 trained field personnel a
Research & Polling
Full-cycle quantitative and mixed-methods research supported by probability sampling, large-scale field capacity, rigorous quality assuranc
Monitoring and Evaluation
Monitoring and Evaluation
Alpha International designs and delivers monitoring and evaluation services that help clients measure progress,
Third-Party Monitoring (TPM)
Third-Party Monitoring (TPM)
Alpha International provides independent Thi
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